„Social work depends on the possibility of communicating with each other. Without this possibility there would be no conversation, no understanding, and no relationship between clients and counselors. Sometimes we need to act quickly. Therefore it is great that it is now possible to reach professional interpreters quickly and easily. Video remote interpreting is a useful tool in crisis situations in a women’s refuge but also in emergency calls. Consequently our multi-language daily workload has been reduced.“Andrea Brem, CEO
The Association of Viennese Women's Refuges was founded in 1978. There are four refuges, which offer protection and help for abused and/or threatened women and their children. All in all there are 175 rooms for women and children. Women who do not wish to live at a women's refuge but still need help and counseling can turn to the counseling center for women. Counselling is free of charge and anonymous.
In use since: June 2015
Hardware used: laptops